Frequently Asked Questions

Instructions for connecting a bank can be found here: How to connect a bank?

BKS Bank's connection to the accounting service is possible via the DigiAce web application. The accounting service logs in to the application and selects BKS in the organisation's settings. The system will then send you a consent link where you agree that you really want to connect the bank to the Accounting Service.

The accounting service will then have 90 days to download all your transactions, which means you will no longer need to manually export and send. Consent is also easy and up-to-date, as all you need to do is log in to the online bank and approve the link. So there's no need to go to the bank and fill in various forms.

BKS Bank uses MyNet for consent authorisation, which is suitable for both natural and legal persons.

OTP Bank's connection to the accounting service is possible via the DigiAce web application. The accounting service logs in to the application and selects OTP in the organisation's settings. The system will then send you a consent link where you agree that you really want to connect the bank to the Accounting Service.

The accounting service will then have 90 days to download all your transactions, which means you will no longer need to manually export and send. Consent is also easy and up-to-date, as all you need to do is log in to the online bank and approve the link. So there's no need to go to the bank and fill in various forms.

To connect with OTP Bank, you will need Bank@Net or mBank@Net. More information: https://www.otpbanka.si/pbn

NLB Bank's connection to the accounting service is possible via the DigiAce web application. The accounting service logs in to the application and selects NLB in the organisation's settings. The system will then send you a consent link where you agree that you really want to connect the bank to the Accounting Service.

The accounting service will then have 90 days to download all your transactions, which means you will no longer need to manually export and send. Consent is also easy and up-to-date, as all you need to do is log in to the online bank and approve the link. So there's no need to go to the bank and fill in various forms.

To connect with NLB Bank, you/your client will need the NLB Klikin/Klikpro mobile banking app for authorization.

Access to NLB Klikpro: https://www.nlb.si/podjetja/digitalne-storitve/mobilna-banka-klikpro

PDF instructions: NLB_Navodila_za_povezavo.pdf

Delavska Hranilnica Bank's connection to the accounting service is possible via the DigiAce web application. The accounting service logs in to the application and selects Delavska Hranilnica in the organisation's settings. The system will then send you a consent link where you agree that you really want to connect the bank to the Accounting Service.

The accounting service will then have 90 days to download all your transactions, which means you will no longer need to manually export and send. Consent is also easy and up-to-date, as all you need to do is log in to the online bank and approve the link. So there's no need to go to the bank and fill in various forms.

To connect with Delavska Hranilnica, you/your client will need access to DH Poslovni via the Rekono system. Learn more here: https://neb.delavska-hranilnica.si/HibisEb/login/business.xhtml

Intesa Sanpaolo Bank's connection to the accounting service is possible via the DigiAce web application. The accounting service logs in to the application and selects Intesa Sanpaolo in the organisation's settings. The system will then send you a consent link where you agree that you really want to connect the bank to the Accounting Service.

The accounting service will then have 90 days to download all your transactions, which means you will no longer need to manually export and send. Consent is also easy and up-to-date, as all you need to do is log in to the online bank and approve the link. So there's no need to go to the bank and fill in various forms.

To connect with Intesa Sanpaolo, you/your client will need the Poslovna Banka IN mobile banking app. More information: https://www.intesasanpaolobank.si/podjetja/digitalno-bancnistvo/poslovna-banka-IN.html

Deželna banka Slovenije's connection to the accounting service is possible via the DigiAce web application. The accounting service logs in to the application and selects Deželna Banka Slovenije in the organisation's settings. The system will then send you a consent link where you agree that you really want to connect the bank to the Accounting Service.

The accounting service will then have 90 days to download all your transactions, which means you will no longer need to manually export and send. Consent is also easy and up-to-date, as all you need to do is log in to the online bank and approve the link. So there's no need to go to the bank and fill in various forms.

To connect with Deželna banka Slovenije, you/your client will need DBS Pronet online banking. More information: https://www.dbs.si/poslovne-finance/e-bancnistvo/spletna-banka-dbs-pronet

Gorenjska Bank's connection to the accounting service is possible via the DigiAce web application. The accounting service logs in to the application and selects Gorenjska banka in the organisation's settings. The system will then send you a consent link where you agree that you really want to connect the bank to the Accounting Service.

The accounting service will then have 90 days to download all your transactions, which means you will no longer need to manually export and send. Consent is also easy and up-to-date, as all you need to do is log in to the online bank and approve the link. So there's no need to go to the bank and fill in various forms.

To connect with Gorenjska Banka, you/your client will need online banking for authorization.

During the connection you will need to enter your User ID, which corresponds to your username for logging in to online banking.

Sparkasse Bank's connection to the accounting service is possible via the DigiAce web application. The accounting service logs in to the application and selects Sparkasse in the organisation's settings. The system will then send you a consent link where you agree that you really want to connect the bank to the Accounting Service.

The accounting service will then have 90 days to download all your transactions, which means you will no longer need to manually export and send. Consent is also easy and up-to-date, as all you need to do is log in to the online bank and approve the link. So there's no need to go to the bank and fill in various forms.

To connect with Sparkasse, you/your client will need the Pro.Stik mobile banking app. More information: https://www.sparkasse.si/sl/gospodarstvo/poslovno-digitalno-bancnistvo/prostik

Unicredit Bank's connection to the accounting service is possible via the DigiAce web application. The accounting service logs in to the application and selects Unicredit in the organisation's settings. The system will then send you a consent link where you agree that you really want to connect the bank to the Accounting Service.

The accounting service will then have 90 days to download all your transactions, which means you will no longer need to manually export and send. Consent is also easy and up-to-date, as all you need to do is log in to the online bank and approve the link. So there's no need to go to the bank and fill in various forms.

To connect with UniCredit, you/your client will need BusinessNet online banking. More information: https://www.unicreditbank.si/si/podjetniki-in-mala-podjetja/digitalno-bancnistvo-za-podjetnike/online-banka-businessnet.html

Substitute IBAN addresses are used for financial services that do not use real IBAN addresses. One example is Stripe, which uses its own identification numbers to identify accounts rather than the actual IBAN accounts.

Example of a Stripe Account Identification Number: acct_1NneIyAaGRCmGhLP

To convert and import into accounting and other software, we need such a IBAN account: LU216828512820521784

Therefore, the DigiAce application needs substitute IBAN accounts to use for the conversion. For example, if you set up a substitute IBAN account for the Stripe account acct_1NneIyAaGRCmGhLP, this substitute IBAN account will then be added to the bank statement generated by DigiAce.

You then just need to add this substitute IBAN account to your accounting or other software where you will import these bank statements.

Without substitute IBAN accounts, imports into accounting software would not work, as the software does not accept any identifiers other than IBAN accounts.

What are the test TRR addresses?

Test IBAN addresses are the generated IBAN addresses used for testing. You can use these IBAN addresses if you have no other IBAN account available.

These IBAN addresses are not intended for actual payment use, as these IBAN accounts are not real, they are only intended for test use or as substitute IBAN accounts.

If you tick that you want to use a test IBAN account, a randomly generated IBAN account will be entered in the substitute IBAN account field. Then you just need to enter this generated IBAN account into your accounting software and you are ready to use it.

When you add a IBAN account to DigiAce, you need to add the same IBAN to Minimax so that when you import your statements, they are all linked together.

To do this, go to the desired organisation in Minimax and click on the settings icon in the top right and then on the organisation's IBAN:

Then click + New to add a new IBAN account, which must be the same as the one in the DigiAce app. The same currency must also be selected.